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Domains & DNS Setup
Nameservers, DNS zone records, WHOIS verification, and EPP transfers.
cPanel & File Management
FTP access, File Manager, MySQL databases, PHP limits, and JetBackup 5.
Email Configuration
Outlook & iPhone setup, webmail, SPF/DKIM/DMARC, and autoresponders.
SSL & HTTPS Troubleshooting
AutoSSL issuance, HTTPS redirects, 2FA protection, and ModSecurity firewall.
WordPress & WooCommerce
LiteSpeed cache presets, Redis object cache, staging clones, and 500 error fixes.
Billing & Invoicing
VAT tax invoices, payment methods, auto-renewal, and plan upgrades.
Technical Guides & Tutorials
Showing 26 of 26 verified technical articles
How to Point Your Domain to Hostinov Nameservers
Step-by-step guide to updating NS records at external registrars (Namecheap, GoDaddy, SuperHosting) to point to Hostinov.
Understanding WHOIS Privacy Guard and ICANN Contact Verification
Why domain verification emails are legally required by ICANN regulations and how WHOIS privacy shields your personal identity from public registries.
Step-by-Step Guide to Transferring Your Domain to Hostinov with EPP/AuthCode
How to unlock your domain at your current registrar, obtain the EPP authorization transfer code, and complete seamless transfer with 0 downtime.
How to Manage DNS Records (A, CNAME, TXT, MX) in cPanel Zone Editor
Step-by-step guide to adding and editing A records, CNAME subdomains, TXT verification tags, and custom mail MX servers.
How to Create MySQL Databases and Manage Users via phpMyAdmin
Creating relational databases, setting user privileges, and importing/exporting SQL backups with phpMyAdmin.
Managing Files with cPanel File Manager and Secure FTP (FTPS / SFTP)
Navigating public_html, editing files online, configuring FileZilla with TLS encryption, and understanding file permissions.
Automated Daily Backups and Instant 1-Click Restores with JetBackup 5
How Hostinov daily offsite backups work, restoring individual files or MySQL databases, and creating on-demand snapshots.
Configuring PHP Versions, Limits, and Extensions via MultiPHP Manager
Changing PHP versions per domain, enabling OPcache and Redis extensions, and adjusting upload_max_filesize and memory_limit.
Configuring Business Email on iPhone (iOS Mail), Android, and Outlook
Complete IMAP and SMTP SSL/TLS server settings, ports, and step-by-step device walkthroughs for business mailboxes.
Troubleshooting SPF, DKIM, and DMARC Email Deliverability
Ensuring your business emails comply with Google and Yahoo sender standards so messages never land in customer spam or junk folders.
Setting Up Email Forwarders, Autoresponders, and Webmail Client Filters
Configure automatic vacation responders, forward incoming emails to personal Gmail/inboxes, and organize folders with server-side filters.
Troubleshooting Email Delivery: Fixing Bounces, Rate Limits, and Spam Filtering
Diagnosing Mail Delivery Failed bounce-backs, understanding SMTP error codes (550, 421), and checking blacklist reputation.
How to Install and Force Free Let’s Encrypt SSL via cPanel AutoSSL
Automated SSL issuance via AutoSSL, wildcard certificate coverage, and forcing HTTPS redirects in your .htaccess file.
Enabling Two-Factor Authentication (2FA) for cPanel and Client Portal
Protect your hosting infrastructure from unauthorized access, credential stuffing, and brute force attacks using TOTP authenticator apps.
Managing ModSecurity Web Application Firewall (WAF) and IP Blocker in cPanel
How Hostinov enterprise WAF shields websites from SQL injection, XSS, and bot scanners, and how to block abusive IP addresses.
Website Hardening Guide: Defending Against Brute Force, Malware, and Exploits
Essential security measures: protecting wp-login.php, file permissions (644/755), disabling XML-RPC, and cPanel virus scanning.
Enabling LiteSpeed Cache (LSCache) and Redis for Maximum WordPress Speed
Best practice cache rules, Redis object cache integration, CSS/JS minification setup, and QUIC.cloud CDN integration.
Creating a 1-Click WordPress Staging Clone for Safe Updates
How to safely test new themes, major WooCommerce versions, and PHP upgrades in an isolated sandbox clone before publishing to live.
Troubleshooting WordPress: Fixing 500 Internal Server Error & Critical Errors
Systematic diagnosis of white screens of death, enabling WP_DEBUG, fixing corrupt .htaccess files, and isolating faulty plugins.
Optimizing WooCommerce Speed: Database Cleanup, Cart Fragments, and Redis
Accelerating WooCommerce store checkout, disabling AJAX cart fragments on non-shop pages, and caching transients with Redis.
How to Pay Invoices, Manage Payment Methods, and Configure Auto-Renewal
Complete walkthrough of invoice payment options (Credit Card, PayPal, Stripe, Bank Wire, EasyPay) and setting up automated service renewals.
Downloading Official Tax/VAT Invoices and Updating Billing & Company Details
How to download legally compliant PDF tax invoices with valid VAT numbers, and update company name, UIC (EIK), and billing address.
How to Upgrade or Downgrade Hosting Plans and Pro-Rated Invoicing
Scale your shared hosting to Business or VPS instantly without downtime, with automated pro-rated credit calculation.
Service Cancellation, Refund Policy, and 30-Day Money-Back Guarantee Process
Understanding our 30-day money-back guarantee on hosting plans, cancellation request procedures, and non-refundable items (domain registrations).
Why NVMe Gen4 Storage and LiteSpeed Enterprise Are the Future of Web Hosting
An in-depth analysis of how hardware-level NVMe read/write speeds paired with LiteSpeed HTTP/3 event-driven architecture outperform traditional Apache servers by up to 500%.
Sofia Core Datacenter 100Gbps Uplink Expansion & BGP Peering
Completed scheduled 100Gbps redundant fiber optic cross-connect activation and BIX.BG traffic peering expansion with 0 packet loss.
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Help & Support FAQ
Quick solutions to common configuration questions and account management.